CatPak Pet Carrier FAQ (Frequently Asked Questions)
How does the Money Back Guarantee Work?
FurrBall.Club offers a Risk-Free 12-Month Money Back Guarantee. If you’re not satisfied with your CatPak Pet Carrier after 12 months from the date of purchase, let us know within 2 weeks after your trial has ended. Send your product back for our full guaranteed refund, minus shipping and transaction fees. Email us at [email protected] to begin your return process if you meet the return deadline.
How does the warranty work?
Your CatPak Pet Carrier by FurrBall.Club includes a 2 year manufacturer’s warranty. Please report all warranty claims to [email protected] where we will either exchange or repair your defective unit free of charge.
Do you ship to my Country?
Yes, FurrBall.Club offers free shipping to the USA and Canada (zero import fees).
And we ship world-wide. Exact international shipping rates will be calculated at checkout and depend on your region.
Please note, any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Full list of countries we ship to is here
If you don’t see your country at checkout, please contact [email protected] and we will create a solution for you.Try IT For 12-Months Risk Free Try IT For 12-Months Risk Free
How does the CatPak Pet Carrier work?
The CatPak Pet carrier comes with a crystal clear dome to allow your pet to see the world through, a side pocket to hold extra goodies, an expandable back allowing it to become a play tent, and multiple entrances that can be zipped up.
Will CatPak Pet Carrier work for me or for my pet?
97% FurrBall.Club will work for you and for your pet. That is why we give a 12 month risk free guarantee when trying out our Pet Carrier, because we know that you and your pet will love and enjoy our Pet Carrier.
What is the benefit of the CatPak Pet Carrier?
The benefit of the CatPak Pet Carrier is that it allows to easily transport your pets from Point A to point B in a breeze. Whether you are visiting your local vet, going to meet up with family, or go on a hiking trip you can seamlessly do this with the CatPaK Pet Carrier.
Not only that it is best for your pets to be exposed to nature as safety as possible, and the CatPak Pet Carrier does exactly that. You bring your pet along your next trip, no problem!.
What if my Pet doesn’t like it?
Sometimes it may take your pet to warm up with the CatPak Pet Carrier. Simply leave the pet carrier open in your living room with food inside of it, and once your pet is comfortable around and in it, then it start taking them on small trips with them inside the pet carrier.
With that being said 97% of pets LOVE our Pet Carrier. Plus there is NOTHING to lose since we offer a 12-month RISK FREE period to try our product, because we are 100% sure you and your pet will love and enjoy our patent pending Pet Carrier.Try IT For 12-Months Risk Free Try IT For 12-Months Risk Free